![]() Your computer may have and require a different Unzip or data extraction utiliy. Windows 7-Zip is used and displayed in the example listed below. The process must be executed in two steps (2) UnZip the. Unzip and or untar the package until the binary and README files are viewable.Download the latest ffmpeg package to your local computer from per your make and model of My Cloud device with OS 5 (5x.xx.xxx) fimware.The "ffmpeg" binary will need to be added again if the Twonky App has been uninstalled and installed again or after an app version update has been downloaded and installed.ĭownload and Extract "ffmpeg" Binary File.The process can take from 24 to 72 hours or longer to extract thumbnails depending on data size and directory structure.DO NOT attempt to view or access video content while Twonky is extracting thumbnails. If thumbnails appear and thin disappear for the same video content, it is due to HIGH CPU and HIGH MEMORY conditions. ![]() ![]() Indexing and Generating Previews should be 100% completed for best results or Cloud Access turned OFF at the Cloud Access tab in the dashboard.
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